Terms of service

Payment Method

We accept a variety of payment methods. When checking out with a credit or debit card, you will need to provide your card number, security code, expiration date, issue number (if applicable), and the cardholder's name and billing address. This information is required to process your payment securely and efficiently.

Price

All prices on our website are subject to change periodically based on costs. Boba Tea Company reserves the right to modify, cancel, or reject any order if it is discovered at the time of purchase that the listed price is inaccurate.

VAT

Most of our food products are VAT-free. However, a few items, such as certain food additives like Cremodan and citric acid, are subject to VAT at the standard rate as they do not qualify for VAT-free status under UK regulations. These products will have VAT included in their price where applicable.

Out-of-Stock Items

If the product you ordered is out of stock, our customer service team will contact you with an updated delivery date or offer a suitable replacement to meet your needs.

Next Day Delivery

We offer next-day delivery for most products using third-party carriers. For specific inquiries or tailored quotes, please contact us directly. Delivery to the Scottish Highlands, Scottish Isles, Isle of Man, Isle of Wight, and Isles of Scilly may have different arrangements. For such locations, please send your inquiries to:

Email: info@bobateacompany.co.uk